Marketing Academy 2026 · Innovation & Self-Initiative · AIGP Kazakhstan

Digital FirstKazakhstan

Three first-of-their-kind cases that redefined how a pharma brand wins attention, trust and sales in Kazakhstan — built and shipped by one team in two quarters (Q4 2025 – Q1 2026).

3KZ pharma firsts · one team
~$42KTotal budget · all 3 cases
2M+Combined content reach
100%Of KPIs met or exceeded
Market Context

Why Kazakhstan, why now

A young, urban, mobile-first market — a perfect testbed for digital-first pharma marketing.

20.3MTotal population

63% urban · median age 31.6 · 87% smartphone penetration

50.2%Under 35 years old

The largest pharma growth pool — Gen Z and millennials

62%Digital share of ad spend

Overtook TV in 2024 and keeps growing

Top urban audiences

Almaty
2.16M
Astana
1.36M
Shymkent
1.22M
Karagandy
1.13M
Aktobe / Zhambyl
928K

One idea connects all three cases: go where the audience already is — then bring them home to the brand. Music on TikTok, medicine on delivery apps, honest conversations on YouTube and Telegram.

CASE 01 Tanflex · Q1–Q2 2026

The Tanflex Brand Jingle

Kazakhstan's first pharma music jingle — a music-driven awareness campaign for Gen Z, created with musician Ken Dala.

The gap

Traditional pharma advertising no longer reaches the 18–35 audience. They actively skip classic medical ads and consume content through music, Reels and TikTok — in a crowded OTC throat-care market.

“We need content our audience wants to watch — not content they skip.”

The solution

  • Music creates emotional memory. Hear the melody — remember Tanflex, even without seeing the product.
  • Co-creation, not endorsement. An original jingle written and performed by a real musician.
  • First-mover. No KZ pharma brand had executed a music jingle at this scale on Instagram + TikTok.
STEP 01

The right artist

A strict 5-criteria filter: music-native, Gen Z audience, high engagement, shareable style, Kazakh cultural fit. Only one creator passed all five — Ken Dala (@dashxxmusic): 118K Instagram + 109K TikTok, 73% of followers aged 18–35, engagement 6–9% vs the ~2% KZ benchmark.

STEP 02

Content production

An original, catchy, youth-oriented Tanflex jingle — 2 Instagram Reels + 2 TikTok videos, designed to look like native creator content, never like a pharma ad.

STEP 03

Two-phase launch

Teaser first: audiences engaged with it as music — people did not realise it was advertising and asked for the full song in the comments. Then the full-jingle release across both platforms (March–April 2026).

STEP 04

Organic amplification

12+ top Kazakh bloggers and KOLs liked, commented and shared — with zero paid seeding. Users even wrote their own lyric remixes. Branded search queries grew +38% in April vs March.

Ken Dala — Kazakh musician

Ken Dala

@dashxxmusic

Kazakh musician · Gen Z native voice. A real producer and performer — the jingle felt like his own track, not a paid ad. Hook-first songs designed for TikTok loops, with high replay value.

118KInstagram followers
109KTikTok followers
73%of followers aged 18–35
6–9%engagement rate · vs ~2% KZ benchmark

Watch the campaign · English versions available

Phase 1 · TeaserNative music content, no branding in the thumbnail · watch on Instagram
Phase 2 · Full jingleThe complete Tanflex jingle release · watch on Instagram

The four pieces that ran

Instagram Reels #1 creativeInstagram Reels · #159.9Kviews · top performer
Instagram Reels #2 creativeInstagram Reels · #248.6Kviews · 9.2% engagement
TikTok #1 creativeTikTok · #125Kviews · aligned with a viral audio trend
TikTok #2 creativeTikTok · #21,067views · reach-test variant, same audio

Results — all KPIs exceeded

140KTotal views · target 100K (140% of plan)
5%Engagement rate · target 3% (7,000 likes · 700 comments)
$0.06Cost per view · target <$0.10 · KZ average ~$0.15
Budget efficiency · $9K spent = $30–50K classic video equivalent

Key learnings

  • Entertainment-first content wins — engagement 3–5× higher than standard pharma video.
  • Authenticity beats reach — the right musician outperformed bigger-follower influencers.
  • Organic amplification is real — culturally relevant content earned KOL endorsement for free.
  • A jingle is a reusable asset — one $9K investment keeps multiplying its return.

Next steps · Q2–Q4 2026

  • Spotify & Yandex Music — full jingle for streaming, passive brand exposure.
  • Radio & offline events — brand audio at trade events and pharma conferences.
  • Extended versions — longer cuts for events and brand activations.
  • Cross-brand format — jingles for other AIGP portfolio brands.
CASE 02 Tanflex · Muconex · Q4 2025 – Q1 2026

Pharma E-Commerce on Delivery Platforms

The first pharma brand in Kazakhstan to advertise simultaneously across Wolt, Glovo and Yandex.Eda — combined audience of 13M+ users.

Why delivery apps, why winter

  • A new OTC touchpoint. Delivery apps are no longer just food — people order medicine there, 24/7.
  • Buying mode. Users are already ready to purchase: from banner to delivered product in ~30 minutes.
  • Seasonal window. December–January is peak throat-remedy season — we timed the campaign for maximum effect.
  • Format testing. Different ad formats perform very differently — test, find winners, scale.

The three platforms

  • Wolt — 4M+ users in KZ · premium delivery (part of DoorDash) · 68% medium/high-income audience · subscribers order 3× more often.
  • Glovo — 4M+ users · multi-vertical delivery · core audience 25–44 (67.5%) · full ad suite with strong targeting.
  • Yandex.Eda — 5M+ users · leading food delivery in CIS · 5 in-app ad formats · fullscreen CTR up to 26.18%.
Master creative — Care for your health, Tanflex and Muconex
One creative, three platforms — the hero key-visual «Забота о вашем здоровье» (“Care for your health”), deployed across all 3 platforms during the cold-season demand spike.
Wolt in-app placements
Wolt in-appHomepage banner · category tiles · pharmacy storefront · product listing
Glovo in-app placements
Glovo in-appSuper-app homepage · Q-Com Store Wall · GUAPO banner · promo campaigns
Yandex.Eda in-app placements
Yandex.Eda full-funnelHomepage · fullscreen (26% CTR) · informer · supercollection · Shops category
PlatformBudgetImpressionsClicksCTRUnits sold
Wolt
Dec 2025 – Jan 2026
$5,600969,8772,4410.25%217 CVR 8.8%
Glovo
Dec 2025 – Feb 2026
$10,053186,1021,1000.59% 2.5× Wolt456
Yandex.Eda
Dec 2025 – Jan 2026 · 5 formats
$11,1609.6M461K26.18% fullscreen825

Yandex.Eda CTR combined across 5 ad formats; the fullscreen format alone hit 26.18% — roughly 13× the 0.5–2% industry average.

Aggregate results — channel validated at scale

$26.8KTotal ad spend · ~$17.9 per verified unit
1,500+Verified units sold with a −30% trial promo
26.18%Best CTR (fullscreen) · 13× industry benchmark
8.8%Wolt click-to-purchase conversion — strongest intent in the funnel

What worked / what we'll fix

  • Worked: fullscreen format · seasonal Dec–Jan timing · discount as a trial mechanic (1,500+ trial purchases).
  • Fix: standard banner creative on Wolt underperformed (0.25% CTR) · no unified cross-platform KPI framework · limited attribution data from platforms · a 30% discount is not a sustainable long-term margin model.

Next: Kaspi.kz · H2 2026

Delivery platforms cap at ~4–5M users each. Kaspi.kz has 13M+ active users — bigger than Wolt, Glovo and Yandex.Eda combined, with closed-loop purchase data and full ad-to-purchase attribution. The plan: negotiate an ad partnership, launch Tanflex + Muconex with search ads and category promotion, use Kaspi Red instalments for bundles, and benchmark CVR / CPA / ROAS across all four platforms.

CASE 03 Lifta (Tadalafil) · Q1–Q2 2026

The ERKEK Podcast Ecosystem

ERKEK (Kazakh) = man, masculine strength. The first pharma-supported podcast in Kazakhstan that converts trust into measurable sales — a full content-to-commerce ecosystem for men's health.

The barrier

Lifta is a sensitive-category brand. ED remains highly stigmatised in Kazakhstan: men aged 30–55 don't discuss it, avoid doctors, and don't trust ads. Traditional advertising simply doesn't work — a trust-first format was needed. Trust first, sale second.

The expert speakers · 493K combined Instagram reach

Nurlan Nesipbay
Nurlan NesipbayPsychosomatist · 150,000+ patients helped · 328K Instagram
Chingiz Nugmanov
Chingiz NugmanovUrologist-andrologist · 21 years · IRM Clinic Almaty · 41K Instagram
Marzhan Zhenissova
Marzhan ZhenissovaPsychologist & sexologist · male psychology · 124K Instagram

Format: long-form 40–60 min interviews · Kazakh with Russian subtitles · bold questions, no taboo.

Episode 1 still
EPISODE 01

“All Men Are Traumatized”

Nurlan Nesipbay · Psychosomatist
Childhood trauma, masculinity, emotional health.
15,000views38'length
Episode 2 still
EPISODE 02

“14 cm in Men — Is That Normal?”

Chingiz Nugmanov · Urologist-Andrologist
Anatomy myths, ED facts, when to see a doctor.
18,000views40'length
Episode 3 still
EPISODE 03

“Why Men Fear Their Feelings”

Marzhan Zhenissova · Psychologist · Sexologist
Emotional vulnerability, couple dynamics, therapy.
14,500views28'length

Watch the Shorts that pulled 160K+ views · English versions available

ERKEK · ShortProvocative cut from the episodes · watch on YouTube
ERKEK · Short100% organic reach, zero ad spend · more on @erkek_kz
STAGE 01

YouTube Shorts — warm-up

15+ provocative cuts from the episodes. 160K+ views, 100% organic — zero ad spend. Top short: 109K views.

STAGE 02

Full episodes

3 episodes · 145 minutes of content · 47,500 views · 1,200 YouTube subscribers · $0 spent on promotion.

STAGE 03

Telegram bot @erkeks_bot

AI-powered anonymous Q&A on a controlled medical knowledge base, symptom assessment and direct psychologist booking. No registration, no stigma.

STAGE 04

Purchase & retention

The bot issues promo code 50LIFTA (−50% on Wolt). Order → delivered to the door → sale tracked end-to-end. 24% bot-to-sale conversion. Then: real online consultations for long-term loyalty.

ERKEK on Instagram · @erkek.kz1 Purely organic reach — zero paid promotion, zero extra investment.
1M+ reach
Open Instagram

From community to purchase — how it looks on the phone

ERKEK Telegram channel
Step 1 · CommunityTelegram channel — a trusted space for sensitive topics
ERKEK Telegram bot
Step 2 · Activate@erkeks_bot — anonymous Q&A, symptom check, promo code
Lifta on Wolt with promo code
Step 3 · Purchase50LIFTA on Wolt — ordered to the door, sale tracked

The full attribution funnel — every stage measured

AwarenessYouTube Shorts
160,000
EngagementFull episodes
47,500
SubscribeYouTube @erkek_kz
1,200
CommunityTelegram channel
500
ActivateBot @erkeks_bot
135
PurchasePromo 50LIFTA on Wolt
32
RetainPsychologist consultations
20

Results & impact — content-to-commerce, validated

207K+Total organic reach · launched from 0 subscribers, zero paid promo
+100%Wolt sales lift · channel doubled from 30–40 to 60–80 units/month
32Tracked Lifta sales via promo code — full content-to-sale attribution
$6KTotal budget · one of the most cost-effective cases in the portfolio

20 psychologist consultations · what men asked about

Sexual health & ED concerns30%
Family & relationship issues25%
Anxiety, depression & PTSD20%
Self-esteem & identity15%
Behavioral addictions & anger10%

Men aged 20–40 across 9 cities of Kazakhstan. For most, it was the first time they sought professional help — ERKEK lowers the barrier.

KPI scorecard — all 8 exceeded

KPITargetActual
Content reach100K+207,500
YouTube subscribers500+1,200
Telegram community300+500+
Bot activations50+135
Sales via promo code20+32
Wolt sales growth+50%+100%
Consultations10+20
Budget$6,000On budget

Key learnings & next steps

  • Content > ads for sensitive categories. Expert-led, authentic conversation builds trust faster than any direct promotion.
  • An owned ecosystem is a long-term asset — YouTube + Telegram + bot form a recurring audience and a 24/7 automated sales engine.
  • The bot is the bridge — content consumption → intent → measurable purchase in one seamless flow.
  • Next: more episodes with new experts · deeper AI symptom analysis · long-term LTV tracking · replicating the model for other therapeutic areas (women's health, mental wellness).
Portfolio Summary

What we delivered, all in

Three first-of-their-kind cases · one team · every KPI exceeded — and every case is now a playbook ready to scale across brands and countries.

First-mover advantage

Each case was a Kazakhstan pharma first — defensible category positioning that competitors can't easily copy.

Audience-native channels

Music, delivery apps, podcasts — we went where the audience already lives instead of buying interruption.

Measurable end-to-end

Every campaign had attribution from the first touch to a verified sale.

Reusable playbooks

Every case is a documented template, ready to replicate for other AIGP brands and markets.

140KCase 1 · jingle views · 5× budget efficiency on $9K
1,500Case 2 · verified units · 26.18% CTR, 13× benchmark
207KCase 3 · content reach · +100% Wolt sales on $6K
~$42KPortfolio total · ≈5× retail-buy ROI equivalent
The People Behind The Work

Project team

Three people. Two quarters. Three Kazakhstan pharma firsts.

Baglan Uatayev

Baglan Uatayev

Digital Marketing Supervisor

Project lead · strategy & channel architecture

baglan.uatayev@aigp.kz
Albina Abdildayeva

Albina Abdildayeva

Product Manager · Tanflex

Brand owner · cold-season & respiratory portfolio

Jamilya Aitbayeva

Jamilya Aitbayeva

Product Manager · Lifta / Muconex

Brand owner · men's health